Return And Refunds Policy
At The Fitted Jackets, we offer a 30-day return policy for customers in the United States. This means you have 30 days from the date of delivery to request a return or exchange.
To initiate a return or exchange, please contact our customer support team at info@thefittedjackets.com with your order number and the reason for the return. All items must be returned in their original condition—unworn, unwashed, and with all original tags still attached. Please handle the product with care until it is returned to us.
Return shipping costs are the responsibility of the customer unless the item is defective or was damaged during shipping. If our quality control team verifies the item is faulty, we will cover the return shipping. Once your return is received and inspected, we will proceed with either a refund or an exchange. Refunds will be issued to the original payment method.
How to Return an Item
- Repack the item securely in its original packaging, including the packing slip.
- Ship the item to the return address provided by our customer support team.
- Please ensure the product is in original, unused condition with all tags intact.
No Exchange Policy
Once a package has been signed for and delivered, we cannot make changes to your order such as size, color, or style. Please double-check your order details before confirming your purchase.
If you have any questions or need help with a return, contact us at info@thefittedjackets.com with your order number. We’re here to help — your satisfaction is our priority!
Here is the revised Return and Refunds Policy tailored for The Fitted Jackets brand and aligned with US standards:
